Unknown to Sally, she has just become the victim of a personalised phishing scam.
It is highly common for hackers to embed malicious scripts and codes within files such as PDF documents.
When users download and open the documents, the malicious code is activated and can lead to various forms of security vulnerabilities.
Because AI-powered search engines crawl the public internet for up to date information, they can be hijacked to deliver malicious documents that compromises system security.
Given the human-like and intelligent nature of most AI tools, users tend to assume that they can be trusted.
This is especially so when the responses are personalized and the AI tool is offered by a highly regarded provider.