Phishing Scams through AI Chatbots

Unknown to Sally, she has just become the victim of a personalised phishing scam.  


  • It is highly common for hackers to embed malicious scripts and codes within files such as PDF documents.

  • When users download and open the documents, the malicious code is activated and can lead to various forms of security vulnerabilities.

  • Because AI-powered search engines crawl the public internet for up to date information, they can be hijacked to deliver malicious documents that compromises system security.

  • Given the human-like and intelligent nature of most AI tools, users tend to assume that they can be trusted.

  • This is especially so when the responses are personalized and the AI tool is offered by a highly regarded provider.